Friction Scorecard โ€” Executive Diagnostic Lens

Executive Diagnostic Lens

Friction Scorecard

One movement. Many voices. Shared direction.

Invisible friction rarely exists in one place. It appears in the gaps โ€” between strategy, leadership, priorities, processes, technology, culture and daily work.

Answer each statement based on how your organization actually functions in daily work โ€” not only what has been decided, documented or communicated.

This isn't a test of absolute truth. It's a lens on where the organization may not yet function as well as it needs to in order to perform, grow and create sustainable results.

Rating scale

1 Far below what the organization needs
2 Below what the organization needs
3 Somewhat below what the organization needs
4 Mostly meets what the organization needs
5 Meets what the organization needs
6 Fully met what the organization needs
29 statements ยท 6 areas ยท ~6 minutes
SHBN Global โ€” Friction Scorecard